Sensory cortex
Context Engine
Agents don't operate in a vacuum. Every decision happens within an organizational context that lives outside the transactional system. The Context Engine absorbs that context through three channels — documents, natural language directives, and email signals, and writes it into the shared world model so every agent, at every tier, reads from the same truth.
Why Context Matters
Industry research consistently shows that AI value comes from grounding decisions in organizational context, not just transactional data.
BCG, September 2025
70%
of AI value is concentrated in core business functions: sales, supply chain, and pricing
McKinsey, 2025
88%
of organizations report regular AI use in at least one business function
Gartner, August 2025
40%
of enterprise apps will include task-specific AI agents by 2026 (up from <5%)
"Respondents most often report using AI to capture information as well as processing and delivering it, such as through a conversational interface."
Three Input Channels
Each channel captures a different type of organizational signal, processes it through language understanding, and routes context to the appropriate decision layer.
Documents & RAG
Annual reports, strategy documents, operating models, market analysis, and executive memos are ingested, chunked, embedded, and retrieved at decision time via RAG. This gives agents the strategic backdrop they need without explicit human intervention.
Azirella Assistant
Users issue directives by typing or speaking. The system parses intent, classifies urgency, asks smart clarifying questions when needed, and routes the directive to the correct decision layer based on the user's organizational role.
Email Signals
Automated inbox monitoring classifies inbound emails into signal types - demand changes, supply disruptions, lead time shifts, price changes, quality issues - and routes each signal to the appropriate execution agent for immediate action.
Azirella Assistant - Natural Language Directives
Supply chain decisions are shaped by context that lives in people's heads - a VP who just left a board meeting, a category manager who heard pricing rumors, a plant director managing a labor constraint. Azirella Assistant gives these stakeholders a direct channel to influence agent behavior without writing rules or filing tickets. With voice mode activated, you can have a full spoken conversation, issue directives and receive verbal feedback in real-time.
"AI is no longer just an instrument for human use - it is also an actor."
Email Signal Intelligence
Critical supply chain signals arrive by email hours or days before they appear in transactional systems. A supplier mentions lead time extension in a reply. A customer hints at a large order. A logistics provider flags port congestion. Email Signal Intelligence captures these signals automatically so agents can act before the data hits ERP.
12 Signal Types
The Shift to Autonomous Decisions
Industry research shows a clear trajectory toward AI agents that act on context, not just report on data.
BCG, September 2025
17%
of total AI value already comes from agents, rising to 29% by 2028
Deloitte, 2026
74%
of companies expect to use agentic AI at least moderately within two years
BCG, September 2025
5%
of companies are "future-built" for AI. 60% are laggards with minimal gains
Deloitte, 2026
21%
of companies have a mature governance model for autonomous agents
"If you just take your existing workflow and try to apply advanced AI to it, you're going to weaponize inefficiency."
"Future-built firms see double the revenue increase and 40% greater cost reductions than laggards."
Document Pipeline - From Text to Decisions
Unstructured knowledge flows through four stages before reaching agents as grounded, relevant context.
Collaboration & Approval Workflows
Context doesn't just flow one way. When agents make decisions that require human oversight, the Collaboration layer provides the channels for discussion, approval, and escalation.
Threaded Conversations
Every agent decision supports threaded comments. Discuss forecast overrides, question sourcing, or flag anomalies - in context, attached to the specific decision.
Configurable Approvals
Approval rules match your governance structure. Configurable per decision type, value threshold, and risk level with automatic escalation paths.
Activity Feed
A unified stream of agent decisions, human overrides, approval requests, and context changes - the transparency autonomous systems need to earn trust.
"The real question for AI decisions isn't 'is it accurate?' It's 'who gets to disagree with it, and how fast?'"
What This Enables
With all three context channels active, agents make decisions that reflect current organizational reality across every input mode.
A VP types "prioritize margin over volume for Q2" and the strategic layer adjusts cost-service trade-offs across the entire network within minutes.
A supplier email mentioning "extended lead times on component X" is classified and routed to the PO agent, triggering alternate sourcing before the delay hits MRP.
A board memo about a new market entry is ingested via RAG, and inventory agents begin pre-positioning stock in the target region.
A plant manager says "we're losing shift 3 next week" and the operational layer redistributes production across remaining shifts and sister plants.
A quality complaint email auto-routes to the Quality agent, which tightens acceptance criteria and flags the supplier for inspection.
An expedite decision exceeding $100K triggers an approval workflow. The director inspects the agent's rationale, discusses in-thread, and approves in 4 minutes.
"AI can have insights into a container on a ship somewhere in the Atlantic and know in advance whether it will arrive on time. No human can do that at scale."
20-30%
Inventory reduction with AI-driven planning
McKinsey, 2024
15-45%
Cost reduction in procurement via GenAI
BCG, February 2025
2x
Revenue growth for AI-leading firms vs. laggards
BCG, September 2025
See the Context Engine
Watch agents incorporate real-time context from documents, directives, and email signals into live decisions.